ERP CONSULTING
Are you looking to purchase a new Enterprise Resource Planning (ERP) software? Perhaps you are in the middle of ERP implementation and finding it difficult to execute appropriately. Maybe you are just a curious person wondering ERP could optimize your business.
Our Services
Whatever is your need, we could help you with our deep expertise on ERP. We've delivered many ERP projects, including the successful rescue of several failed projects initially managed by global consulting firms. We have team members and partners with advanced expertise in the disciplines required for successful ERP implementation: Assessment, Vendor Selection, Contract Negotiation, and Change Management.
ASSESSMENT & ROADMAP
ERP software can either make or break your organization so it is important to get it right from the beginning. So we build a custom plan and criteria for your ERP journey by determining the level of change your organization can handle.
Our analysis will start with a thorough evaluation of your organizational structures, information architecture, and business processes to define a baseline for change. Then, we will benchmark your current state against your peers and best-practices to build a business case and ROI for ERP, derived from a process-level analysis of opportunities to improve efficiencies, increase productivity, and reduce waste. Ultimately, you receive a comprehensive and actionable roadmap supported by a business case so that you can pursue your ERP implementation with confidence in its return-on-investment (ROI).
SOFTWARE/TECHNOLOGY/VENDOR SELECTION
Our ERP software selection consultants help you gather requirements and select the technology with a comprehensive and planned ERP selection process. Finding the right-fitting software and service partners demands a delicate balance of often conflicting decision criteria. We match clients to the right ERP software by clearly defining objectives, developing a tailored due diligence plan, and evaluating software and service offerings against the three dimensions of Vendor Fit – Functional, Technical, and Business Risk.
CONTRACT NEGOTIATION
We help you to compare shortlisted ERP software contracts, understand the cost variables and negotiate favorable terms. The terms we help negotiate are: Implementation Cost, Annual Maintenance Costs, and Statement of Work Terms.
We can negotiate on your behalf or equip you to handle your own negotiations. There are typically three to four rounds of negotiation, and the process can last between three weeks and several months, depending on the size and complexity of the contract being negotiated.
IMPLEMENTATION & ORGANIZATIONAL CHANGE MANAGEMENT
We begin by defining a realistic project management plan that guides project execution and control. Next, we help you set up your organizational and governance models, including project management office and project teams. Once the project kicks off, we’ll work arm-in-arm with your project manager to manage risk, change, resources, schedule, cost, and deliverable quality, until they are ready to take the lead. We conduct periodic reviews and protect your organization’s interests by reviewing your vendor’s deliverables and your organization’s change readiness.
Approaching ERP implementation with a base level of readiness can shorten implementation, reduce cost, and minimize risk. So we help our clients build a solid foundation by filling gaps in organizational structures, backfilling and cross training key personnel, and implementing business process changes. Organizational change management workshops will be led by us to balance technical tasks with process- and people-centric activities.
PROJECT RESCUE AND RECOVERY
If your project success is uncertain or project failure seems inevitable, our project audit and recovery service can help you get back on track. We take charge to rescue your implementation and assure its successful delivery.
Our efficient and thorough audit process will identify the critical friction points compromising the schedule, budget, scope, and performance of your ERP implementation. We provide you with a detailed rescue and recovery plan laser focused on resolving the critical issues identified during the audit. Depending on how far the project has strayed, this plan may replace, amend, or supplement the original implementation plan. Fortified by our expertise and experience, your team will be able to assure key stakeholder alignment to the revised plan and drive project completion to meet key targets relating to schedule, budget, and business outcomes.