HRMS Selection & Implementation for Tours & Travels

 

CLIENT CONTEXT & PROBLEM

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Headquartered in Dubai, the tours and travel  company was facing challenges in the HR processes as the employee strength increased rapidly. The firm wanted to implement best practices in HR domain to improve employee productivity and satisfaction.

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APPROACH & SOLUTION

 

Our team of HR experts reviewed and revamped end-to-end processes from employee selection till separation. The modules and features needed to accomplish the HR operations in the firm were documented to create the RFPs floated to the shortlisted vendors. We enabled the selection of the best-suited HRMS to automate the processes and supported the definition of Statement of Work as well as the contractual terms during negotiation. 

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Solution Highlights:

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• Mapped current business processes, business requirements, pain points and opportunities for improvement

• Validated the list of pre-selected HRM software

• Created RFPs and evaluated vendor responses.

• Arranged demonstration from each of the selected HRMS vendors.

• Evaluated the functional and technical features of each software package against the client’s specific business requirements

• Improved and defined new business processes and workflows in the context of the new HRM system

 

BUSINESS RESULTS

 

• Improved employee retention and productivity

• Replaced repetitive manual tasks with smart automated workflows that complete actions and send automated emails which cuts administration and eliminates duplication.

• Applied business rules, methodology and best practices to HRM workflows enabling users to follow guided steps and reach successful outcomes.