Personalized Customer Service: Elevating the Customer Experience
The personalized approach enhances customer satisfaction, thereby improving customer loyalty and retention with an impact on revenue.
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Blog: Blog2
Insights
Industry insights & research published by Consoul Associates
Nisha K R
2 min read
AI-Powered Customer Service: Revolutionizing How Businesses Engage with Customers
With businesses increasingly investing in Gen AI-driven customer service, its diverse use cases are gaining greater attention.
4 views0 comments
Nisha K R
2 min read
Special Education: The Role of Inclusive Education (IE) in Transformation
Inclusive Education differs from the traditional education model by making curricula, physical environment, and other facilities accessible
10 views0 comments
Nisha K R
2 min read
Special Education: How Early Intervention (EI) Sets a Foundation for Success
Early intervention includes identification, prevention, and intervention at an early stage of child development as their brain is more adapt
4 views0 comments
Nisha K R
2 min read
Assistive Technology: How It’s Transforming Special Education
The advancement in assistive technology has been a game changer in special education, significantly improving the learning experience of spe
5 views0 comments
Nisha K R
2 min read
Performance of Kerala-Based NBFCs Vs Commercial Banks
In Kerala’s financial ecosystem, NBFCs and Commercial Banks play crucial roles in providing credit to businesses & individuals
13 views0 comments
Nisha K R
2 min read
The Retail Loan Surge: NBFCs' New Focus
In recent years, Non-Banking Financial Companies (NBFCs) have experienced a significant increase in the total credit they extend,...
17 views0 comments
Nisha K R
2 min read
How a Strong Brand Strategy Drives Business Success?
In today's competitive marketplace, businesses of all sizes must stand out to succeed. One powerful way to achieve this is through a...
27 views0 comments
Nisha K R
1 min read
The Power of Customer-Centric Strategies
The products or services we offer may be at par or above any of our competitor, but the way it gets delivered is what matters. In the...
41 views0 comments
Nisha K R
2 min read
Modern Marketer Mindset: What orchestrates business driving forces?
In a competitive market, marketing innovations are triggered by customer needs. Customer needs are not always simple but most times they...
78 views0 comments
Nisha K R
4 min read
Competitive Advantage of business: How digitisation helps
A competitive advantage is an attribute(s) that allows a company to achieve superior margins compared to its competition and generates...
87 views0 comments
Nisha K R
1 min read
MakeInIndia Catching Up?
India is reducing the use of Chinese products by lowering imports, which is down by 35% during the period of April to March 2020,...
45 views0 comments
Chinju Augustine
3 min read
Why do SMEs/Startups need HRMS?
Affordability of HRMS for small firms
192 views1 comment
Roy John
1 min read
Top 10 Indian Companies by Market Capitalization 2010-'20
Public Sector Companies or Financial Institutions are no more the favorites of stock markets.Here is an interesting motion infographics...
257 views0 comments
Roy John
1 min read
Atmanirbhar Bharat: Impact Story
An analysis on the impact of Atmanirbhar Bharat Package(1)
66 views0 comments
Nisha K R
3 min read
Product Evaluation: A Journey
How to go about evaluating a software product.
130 views2 comments
Roy John
4 min read
Loan Write off: Myth & Reality
Background FY 2017-18 was a year of frauds, with Punjab National Bank, the fourth-largest bank in the country was defrauded with Rs.14357...
1,265 views0 comments
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